Our Order Guarantee

30-DAY MONEY-BACK GUARANTEE
We offer a 30-Day Money-Back Guarantee for physical products, (excluding opened supplements), as well as for the entire Body Code 2.0 System. If for any reason you are not completely satisfied with your product purchase, notify us within 30 days from the date you receive your package, and we will process a refund in full, minus shipping charges. We will accept return of physical products within 30 days from the date of the receipt (excluding opened supplements). If you plan to return your purchase, please contact our Customer Service Department by email or call 385-999-4123.

HOW TO RETURN PRODUCTS
A request for return of products must specify reason for return, quantity, order number, and accompanied by original packing slip. All returned products must be sent back in their original packaging, undamaged and packed appropriately for shipping to ensure full credit. Items must be in new condition and suitable for restocking. If you have any questions, please contact our Customer Service DepartmentPlease note that this guarantee applies to all our physical products only, including The Emotion Code Book, The Body Code 2.0 System, DVD sets, CD sets, etc. Opened supplements are excluded.

TO RETURN YOUR ORDER, PLEASE SEND IT TO OUR FULFILLMENT HOUSE AT THIS ADDRESS: 

Visible/IntegraCore
Wellness Unmasked, Inc. / Dr. Bradley Nelson Returns
6077 Wells Park Road
West Jordan, UT 84081
USA

TO RECEIVE CREDIT FOR THE RETURN YOU MUST PROVIDE:

-Your full name:
-Order number:
-Product SKU:

Please notify us at Support@HealersLibrary.com when you have shipped your product back, and include the tracking number. After your product has been received there in good condition, your refund will be issued within 2 weeks.

SEMINAR & RETREAT TICKET REFUNDS
Ticket fee refunds are offered until 30 days prior to events. After that, no refunds on ticket purchases will be given. However, in extreme cases, the ticket price will be extended as a credit that can be used for future Discover Healing events. Any exception will be handled on a case-by-case basis by the Customer Service Department.

REFUNDS FOR DIGITAL PRODUCTS
We do not offer returns or refunds for our online Emotion Code & Body Code Certification programs, or downloadable products such as MP3s, eBooks and Webinar Series, (with the exception of The Body Code 2.0 System) due to their electronic nature.

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